Shop Info
Q: How long will it take to receive my order?
A: Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive, depending on the efficiency of your local postal service.
Q: When will my items ship?
A: As my merchandise is printed, packaged, and shipped solely by yours truly, I try to ship all orders within a max range of 1 week of receiving them (unless otherwise specified). If there is ever a delay due to any unforeseen technical or shipping error, I keep everyone updated via my 'Shop Info' story highlight on Instagram.
Q: Why are you unable to ship to most international locations?
A: The USPS has implemented and is continuously implementing new shipping restrictions to international locations. To avoid lost or undeliverable packages due to these restrictions, international shipping is currently on hold. If it were in my control, I'd have international shipments available! Apologies for the inconvenience!
Q: What is this store's return and exchange policy?
A: If your package was lost or arrived with a defect, please contact me within 30 days of shipment and I will be more than happy to accommodate any mishaps. My policy is: NO returns! Please email me for further assistance.
Q: Could you tell me more about your framed art pieces?
A: Size depends on the artwork.
- For square art sizes: 13"x13" Black Frame with 7.5"x7.5" Square Matting
- For portrait art sizes: 10"x13" Black Frame with 8"x10" Matting
Q: How can I purchase a traditional piece from you?
A: I have traditional pieces available, and each one includes detailed information under its description. Currently, I offer local pick-up or delivery within an hour and a half of my location. There are several payment options available, and I'm happy to discuss them further if you're interested—just email me at ospinayen@gmail.com. If you're looking to commission a custom piece, you can learn more about that below.
A: Yes, commissions are open to the public. To learn more, please visit this LINK.